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Operations &
Project Management

I am an highly skilled and experienced Project Manager, Prince2 Agile Certified.
I can oversee the successful completion of projects and I can work in a wide variety of fields.

Activities:

1. Create long- and short-term strategical/tactical plan to develop your business.

2. Improve your internal operations and processes.

3. Design automations, and implement workflows into your PM tool.

4. Assisting in the definition of project scope and goals

5. Making effective decisions when presented with multiple options for how to progress with the project

6. Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

7. Communicating and offering necessary support with executives or company sales rep to keep the project aligned with their goals

8. Adjusting schedules and targets on the project as needed

9. Performing quality control on the project throughout development to maintain the standards expected. Identifying and managing potential risks and liabilities of multiple projects.

10. Motivating people involved in the project to complete tasks on time

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Some considerations regarding the best PM tools I have used so far.....

The main questions that I usually tend to ask myself when I conduct a projects are:

- are we delivering what the client wants?  Or are we derailing from the assignment?

- are we assessing the priorities correctly?

- are we on time?

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So many tools exist for project tracking.

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The application that I've used the most is Jira, powered by Atlassian.  It has all an organization needs to track the project, track multi-projects, allocate resources, track timing, and build statistical reports.

I love Jira.  But - obviously - to be efficient, it has to be configured by a skilled person.  If badly configured, it can lead to over-complicated processes, to a labyrinth of workflows where tickets (or cards) get lost. And also the people who are in charge of updating the boards and cards need to be very accurate, the risk is to mis-notify users or close issues before they have really been fixed.

What I also like of Jira, is the possibility to aggregate statistics and build-up charts and tables based on the mountain of data collected from the various streams.  Trust me, if you know how to read and manipulate those statistics, your manager/board would be super happy to have a clear view of what is going on in the organization.

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If you are working for a smaller project, or as a self-made consultant, and you want to use a free open-source tool without too many headaches in terms of configuration customization, I really advise Trello (also powered by Atlassian).  I consider Trello the little brother of Jira: less functionalities, simpler, straightforward logic, free.

Trello is ideal for small Agile projects, where you just need to track items on a Kanban and you don't want the burden of too many details. You have the details on your head, the people working on the project are just a few, and you talk to one another a lot. 

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If you are facing clients, so you need a tool to track progress externally with clients, the version of Jira called Jira Service Desk is very good, and perfect to be integrated to the internal Jira workflows you already have in place in your organization.

Zendesk is also very powerful.  Again, it's a matter of configuration, these are valid tools but the workflows need to be designed to be able to follow the logical structure and the practices in use of your organization.  If not, the cases opened by clients end up sleeping in a corner and nobody picks them up!

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I have also experience on Monday.com, I must say it's more a tool for project control than project management, quite basic, but the mobile app is well done.  I quite prefer Asana to monday.com, much more complete in terms of needed functionalities to manage a project (not only to track it!).

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References:

https://www.atlassian.com/

https://www.zendesk.com/

https://www.monday.com/

https://asana.com/

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